NT FAQs

As part of the scheme, you can receive a refund for most aluminum, glass, plastic, steel and liquid paperboard beverage containers between 150ml and 3L.

The container refund scheme aims to reduce the amount of beverage container litter in the environment. Eligible containers are most commonly consumed away from home and make up most container litter in the environment.

As part of the scheme, you can receive a refund for most aluminum, glass, plastic, steel and liquid paperboard beverage containers between 150ml and 3L.

The container refund scheme aims to reduce the amount of beverage container litter in the environment. Eligible containers are most commonly consumed away from home and make up most container litter in the environment.

Preferably, lids should be left on beverage containers before taking them to a container refund point, but containers will be accepted either way. 

Containers must be empty. 

You don’t have to rinse each container, but it will help you store them cleanly before returning them. 

Keep the label on and don’t crush your container, so it can be accepted by a Reverse Vending Machine. 

There are several reasons why a container refund point operator may refuse to accept your containers: 

• They are contaminated (i.e. contain sand, dirt, paint, petrol, noxious substances etc.) 

• The container is not recognisable as an eligible container (i.e. crushed beyond recognition or broken in the case of glass). 

• The container is not eligible under the scheme. 

• The container refund point operator has reason to believe the container has been purchased interstate. 

• The container refund point operator has reason to believe the container has already been redeemed or has been deposited from any kerbside recycling operator. 

If a person refuses to complete a declaration when asked to do so by the container refund point. 

TOMRA Reverse Vending Machines allow you to return your containers quickly and get your refund right away. Simply return your containers into the chute, and then use the screen to select how you would like to get your refund. 

A Reverse Vending Machine is your high-tech option to return empty eligible containers for recycling. Simply insert your empty containers into the chute at the front of the machine. Containers will be scanned to ensure they are eligible for a refund. 

When you’ve finished depositing the containers, the Reverse Vending Machine will issue the refund. You have the choice of how to receive your refund, as an e-Voucher, printed voucher, or you can donate to a charity, school, sports or community group. 

Containers deposited at a container refund point will be sorted by material type and prepared for collection and transportation to a processing centre, where the materials are tightly compacted and prepared for recycling. 

Containers are then sold via an online auction platform into domestic and export markets to an approved recycler where the material is recycled into new materials or back into beverage containers. 

Containers must be empty. 

You don’t have to rinse each container, but it will help you store them cleanly before returning them. 

Keep the label on and don’t crush your container, so it can be accepted by a Reverse Vending Machine. 

You can receive your refund in 3 ways: 

• Through a retail voucher or E-voucher, which can be redeemed as cash at the Coconut Grove recycling centre. The E-voucher is only available through the myTOMRA app. The myTOMRA app can be downloaded here. 

• Directly to your PayPal account via the myTOMRA app, which can be transferred into to your bank account or used for online purchases. The myTOMRA app can be downloaded here. 

Donated directly to a charity or community organisation listed on the Reverse Vending Machine. 100% of the money you donate will go to the charity you choose. 

To claim your refund through E-voucher, download the myTOMRA app here.

When you’re at the Recycling Centre, scan your barcode before you return your containers to get your refund in E-vouchers. 

E-vouchers are only available through Reverse Vending Machines. 

Simply return your containers at a Reverse Vending Machine and select the “Voucher” option at the end of your session.